Learn everything about how baj9 collects, stores, and uses your personal data — and what rights you have over it — all covered on this page.
Here's a quick overview of the key points before you read the full details.
At registration, we collect your name, email address, and phone number. During use, we collect device information and activity logs.
All your data is protected with bank-grade SSL encryption. It cannot be intercepted or accessed by unauthorized parties.
Baj9 never sells your personal data to third parties. This is a core principle we stand by.
You can view, correct, or request deletion of your data at any time.
Baj9 uses cookies to improve your browsing experience. You can manage cookie preferences directly through your browser settings.
For any privacy-related questions or complaints, reach out to our support team — help is available in Bengali.
This Privacy Policy applies to the baj9 platform (baj9.vu) and its mobile applications. By creating an account or using baj9's services, you are deemed to have accepted this Privacy Policy.
We believe your privacy is a fundamental right. That is why baj9 only collects the data that is genuinely necessary to provide our services. This policy is written so you can clearly understand what we do — and do not do — with your data.
baj9 follows international data protection standards. This policy was last updated in June 2026.
Baj9 collects two types of data: information you provide voluntarily, and information collected automatically when you use the platform.
| Data Types | When It Is Collected | Why It Is Needed |
|---|---|---|
| Full Name | At Registration | Identity Verification & Payment Processing |
| Email Address | At Registration | Contact & Account Security |
| Phone Number | At Registration / Verification | Two-Factor Authentication (2FA) |
| Date of Birth | At Registration | Age Verification (18+) |
| Payment Information | On Deposit / Withdrawal | Financial Transaction Processing |
| ID Document | KYC Verification Period | Identity Verification |
Baj9 uses the data it collects for the following purposes only. We never use your data for anything beyond what is necessary.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team.
Baj9 never sells your personal data to third parties for commercial purposes. However, data may be shared in specific circumstances to keep our services running:
Payment processors, identity verification services, and game software providers receive limited data as needed to deliver their services. All partners are contractually bound to comply with our privacy policy.
Data may be disclosed to relevant authorities under court orders, regulatory requirements, or anti-money laundering laws.
Please note: baj9 never sells or transfers your data to advertisers, data brokers, or unrelated third parties.
Baj9 retains your data only for as long as necessary. All data is kept while your account remains active.
Once the stated retention periods expire, data is securely deleted or anonymized.
Baj9's website and app use cookies. Cookies are small text files stored in your browser that help improve your experience on the site.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site functionality.
You have the following rights regarding your data at baj9. Contact our support team to exercise any of these rights.
You may request a copy of the personal data baj9 holds about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain conditions.
You may object to the use of your data for specific purposes.
You have the right to receive your data in a portable, machine-readable format.
You can opt out of marketing emails or SMS at any time.
Baj9 is exclusively for users aged 18 and above. We do not knowingly collect any data from minors.
If we discover that data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
A note for parents: If your child has accidentally created an account on baj9, please contact our support team and we will take prompt action.
Baj9 uses industry-leading technology to protect your data. Our security systems are regularly audited by independent third parties.
You can also help keep your account secure — use a strong password and enable two-factor authentication (2FA).
Baj9 may update this Privacy Policy from time to time. For significant changes, we will notify you at your registered email address 30 days in advance. Minor changes will only be reflected by an updated date at the top of the page.
Continuing to use baj9 after any policy update takes effect will be considered your acceptance of the revised terms.
Contact us for any privacy-related questions, complaints, or requests to exercise your rights:
Email: [email protected]
Live Chat: 24/7 Bengali-language support available on the platform
Response Time: Typically within 48 hours
If you are not satisfied with our response or have an unresolved complaint, you have the right to lodge a complaint with the relevant data protection authority.